[this page explains what personal information WorkSafe Ireland collects when you use our website or book a course, how we use and protect it, who we share it with, and the rights you have under GDPR ]

This WorkSafe Ireland Privacy Policy sets out how WorkSafe uses and protects any information that you give WorkSafe when you use this website.

WorkSafe is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

WorkSafe may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 07/08/24 and was last reviewed on [17/06/2026].

The data controller for the purposes of this WorkSafe Ireland Privacy Policy is Synergy Occupational Risk Management Limited, trading as WorkSafe Ireland, of Unit 12 Enterprise Centre, Gorey Business Park, Gorey, Co. Wexford.

What We Collect — WorkSafe Ireland Privacy Policy

We may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
• Payment information, processed securely on our behalf by Stripe — WorkSafe does not store your card details
• Course attendance and certification records, where you book or attend a training course with us

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• We may contact you by email, phone, fax or mail.
• To process course bookings and payments, and to issue certification where applicable.

Third Parties Who Process Your Data

We use the following trusted third parties to help us provide our services. Each is required to handle your data securely and only for the purpose described:

• Stripe — to process course payments securely. WorkSafe does not see or store full card details. View Stripe’s privacy policy.
• [Mailchimp / email provider name] — to send course updates and promotional emails, where you have agreed to receive them.
• Our website hosting provider — to store website data securely.

Security

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How Long We Keep Your Information

We keep your personal information only for as long as necessary for the purposes set out in this policy.

Course booking and payment records are generally kept for [7 years] for accounting and tax purposes.

Certification records may be kept for longer where required for compliance purposes, such as Safe Pass and other statutory training records. Marketing data is kept until you unsubscribe or ask us to remove it.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

When you visit our website, you will be shown a cookie consent banner where you can choose which categories of cookies to accept or decline. You can change your preferences at any time using the cookie settings link on our website.

Links To Websites

Our website may contain links to other websites of interest.

However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@worksafe.ie

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. There is generally no fee for this.

If you would like a copy of the information held on you please write to WorkSafe at Unit 12 Enterprise Centre, Gorey Business Park, Gorey, Co. Wexford.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Your Rights Under GDPR — WorkSafe Ireland Privacy Policy

In addition to the above, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to have inaccurate personal data corrected
• The right to request erasure of your personal data, where applicable
• The right to restrict or object to our processing of your personal data
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent
• The right to lodge a complaint with the Data Protection Commission if you believe your data protection rights have not been respected

To exercise any of these rights, please contact us at info@worksafe.ie or visit our Contact page.

This WorkSafe Ireland Privacy Policy should be read alongside our Terms and Conditions, which cover bookings, cancellations and course requirements.